When you find the vacation home of your choice, you can reserve the property online by clicking "BOOK NOW" and completing the requirements. Guests are welcome to make payments via PayPal with the following credit cards: VISA, MASTERCARD, AMEX, and DISCOVER
Royal Consulting Solutions may request a booking confirmation number to allow your entrance. We will provide you with a rental confirmation number through email after booking. Occasionally, we may ask to see this confirmation along with your valid photo ID (passport or Driver’s License).
Check in time is 11:00 am. Early check-in is allowed only with prior written approval. Keys or entry code will be provided once all fees and charges have been collected. If for some reason, the home is not ready for check-in you will be notified. Please do not attempt to check-in or visit the home prior to notification that the home has been cleared for check-in. Please notify Royal Consulting Solutions upon arrival so we may ensure the Property is to your satisfaction. Please check instructions for the property you have rented. There is a $150 charge for keys not returned.
Check out time is 3:00 PM. PRIOR WRITTEN APPROVAL IS REQUIRED from Royal Consulting Solutions for late check-out. Cleaning and maintenance are pre-scheduled, so adhering to the Check-Out Time is very important. A minimum$75-hour fee will be charged for each hour (or portion thereof) past the required check out time and Guest will be liable for any additional damages incurred, but not limited to the cost of supplying alternative accommodations for arriving guests.s.
Our office hours are from 9 a.m. to 5 p.m. CST, Monday through Friday.
Royal Consulting Solutions uses “Moderate” cancellation policy, as described below:
If you need to cancel your reservation for any reason, notify us as soon as possible. If you notify our website of cancellations more than 30 days prior to scheduled arrival, all monies, less a 10% transaction fee for payment processing will be refunded.
If you cancel your reservation within 30 days or less of your scheduled arrival, we will make every effort to re-rent the property. If the property is re-rented for the same period of time, you will receive the above-mentioned refund, less a 10% transaction fee for payment processing. If only part of your reservation is re-rented, we will refund monies for each night booked, less a 10% transaction fee. If we are unable to re-rent the property, any advance payment will be forfeited.
For stays 21 days or longer the cancellation time frame is 60 days before arrival.
The property manager will walk through the checkout list during check out. We ask that you lock all windows and doors,make sure you do not leave any personal items behind, and please place all perishables in a closed trash bag and dispose of them properly.
All of our vacation homes have ductless mini-splits in all the bedrooms, living rooms and dining rooms. Please note that this is a ductless mini-splits temperature system,which means that it can take up to a few minutes to have the house fully cooled. Guest agrees that air conditioning units shall not be set below 72 degrees, and that the fan setting shall be "Auto". Doors and windows shall be closed when air conditioning is in operation. are no refunds for lack of, or malfunctioning AC units.
Smoking is NOT allowed in any of our homes. If smoking outside, be aware of fire danger. Do not smoke directly in front of open windows or allow smoke to blow inside. Please use an ash can and properly dispose of all cigarette butts from property upon departure. You will be charged for clean-up if excessive cigarette butts are found outside. Parties found smoking in the home will be asked to leave immediately without refund and will pay any associated cleaning costs.
If a wildfire starts or structures are damaged as a result of your fire, you are also responsible for any fire suppression costs.
During regular or outside business hours you may call the property manager and send us an e-mail at RoyalConsultingSolutions@gmail.com with any issues you are experiencing. To ensure your piece of mind, we additionally have a representative on-call to deal with any emergency situation within your vacation home property.
There is a minimum stay of two nights.
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